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After Install AB&R 11.5 on SBS 2003 only uninstall program shows up in ALL Programs under Acronis

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Installed product and it was not happy with sqlserver.exe running....
Completed installation, rebooted server and found only uninstall program in start menu under "All Programs/Acronis". Repeated install and stopped sqlserver (MSSQL$SHAREPOINT.exe was actually the problem.)
Backup&Recovery program still does not show up Start Menu / All Programs / Acronis.
Any ideas?

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Hello G.T. Feld,

Thank you for using Acronis Software.

First, I suggest uninstalling via start menu entry. Then please run the cleanup utility in order to get the next installation successfully finished.

I checked your account and saw, that you have only the SBS Edition running. So far, you do not need to install more than the first option -> Backup local machine.

There is no need to install the Acronis Management Server Components or Acronis Storage Node. Just choose the first checkbox in setup. That installs everything you need to back up your MS SBS Server.

If you need additional assistance, please contact support. You will find your support options in our Customer Handbook.

If there is anything else, we can do for you, please let me know.

Thank you.

I have exactly the same issue, but running the cleanup issue did not resolve it. I am trying to install the 15 day trial version for a client. What else can you suggest?

Hello Gary Watts, Hello G.T. Feld,

Thank you for posting in our forum.

Please check this article in order to run a manual update for your SharePoint databases, even they are not used.

If you need additional assistance, please contact support. You will find your support options in our Customer Handbook.

If there is anything else, we can do for you, please let me know.

Thank you.

Backup&Recovery program does not show up Start Menu / All Programs / Acronis, so how do I run Acronis in order to change the VSS option?

Hello Gary Watts,

Thank you for the quick reply.

This is another issue and I will ask you to use new thread for new or other themes in future.

In your case the Microsoft VSS Provider is used by default in Acronis Backup & Recovery 11.5 and Acronis Backup & Recovery 11 from build 17437 and higher. For Acronis Backup & Recovery 11, use this article from our knowledge base.

For Acronis Backup & Recovery 10, follow the instructions in this article from our knowledge base.

Let me know if you need additional help please.

Thank you.