Direkt zum Inhalt

Alert Im having doing the backup

Thread needs solution

Hi, Im using Acronis Backup & Recovery 11.5 ( compilation 38774 )

When Im doing the first Backup, I get this message on details :

--------------------
Detalles de la entrada del registro
--------------------
Tipo: Información
Fecha y hora: 19/08/2014 17:10:25
Plan de copias de seguridad: BACKUP FULLSRV
Tarea: Copia de seguridad completa
Código: 1.507.354(0x17001A)
Módulo: 23
Propietario: administrador@PPD
Mensaje:
No se ha podido crear una instantánea para la copia de seguridad.
Información adicional:
--------------------
Código de error: 26
Módulo: 23
Información de línea: 616ad0806a63024c
Campos: $module : disk_bundle_vs_38774
Mensaje: No se ha podido crear una instantánea para la copia de seguridad.
--------------------
--------------------

I dont know if I need to do something to solve it, or its Ok like its working

0 Users found this helpful

Hi, actually this error looks like Acronis Backup was not able to create a volume snapshot needed for the disk level backup. So, the backup probably has not been created. While I see you are entitled for support, I would suggest you to refer to Acronis support (e.g. to talk in Live Chat) letting them investigate the issue (they may need some additional information to localize the problem).

You can contact Acronis Support here: http://www.acronis.com/en-us/support/contact-us.html