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Backup fails on new install - error code 1 module 309

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Fresh install on Windows 2008 R2 SP1. File server with 1TB+ data. Initial backup errors out after working for a while and then becoming unresponsive. Reboot required to stop job or scheduler service.
Here's the error info from the job log:

Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_38573
Message: Command 'Backing up' has failed.
--------------------
Error code: 1
Module: 309
LineInfo: 7564da35b0f1eaf8
Fields: $module : mms_vs_38573
Message: The activity state has been repaired after unexpected failure. The server was probably unavailable.
--------------------

Any help would be greatly appreciated. Thanks!

Charlie

0 Users found this helpful

Hello Charlie,

it looks like you face a crash. Please collect logs following this guide and contact our support.

Thank you.