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Backup Fails with these errors...

Thread needs solution

Hi, none of my client's backup can complete due to something
which generates this Error log. The Knowledge Base has no solution.

When I researched further for an hour, in these Forums a few weeks ago,
I found something similar, and one of the Acronis staff tiold the person
he would send him a HotFix. I PM'd the Acronis person twice for that same
HotFix, but have had NO reply.

Strangely, I cannot even find my messages now! I had left the forum
page open for 2 weeks checking everyday for a reply. But closed my PC,
now I'm back and connot find my original message. Any else know what
I need to do to solve this problem?

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 11/14/13 6:52:11 PM
Backup plan: COUNTERPC-COMPLETE
Task: Incremental backup
Code: 20,250,685(0x135003D)
Module: 309
Owner: Counter PC@CounterPC
Message:
Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_37687
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 218
Module: 161
LineInfo: b320396adfe3cca
Fields: IsReturnCode : 1, $module : disk_bundle_vs_37687
Message: Failed to delete the backups from archive '\\freenas\Acronis_Backup\COUNTERPC\#arl:/5947DDA5-A6CC-4A5A-BB65-92BEE0374481/9D4436D9-5E3A-46FA-804E-5DEDAEE98B6F/981C13D5-9A4C-4B93-AC92-E509AB0AD3FE?archive_name%3dCOUNTERPC' by the specified filter.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd1
Fields: $module : disk_bundle_vs_37687
Message: Read error.
--------------------
Error code: 17
Module: 4
LineInfo: 6517e0ecf4e10267
Fields: $module : disk_bundle_vs_37687
Message: The specified file does not exist.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x00A100DA+0x00070003+0x00040011

--------------------

Thanks!
-Drew
===============================================

0 Users found this helpful

The error doesn't look like any for which hotfixes were issued. IIRC there were fixes for similar error , but error's reason was of other kind, and it was inlcuded in 37687 build.