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backup failure with error code 46

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We have this error codes and our backup to disk fails

(Full exchange information stores backup to disk )

Please inform us with suggested job edit.

 

Command 'Backing up' has failed.
Additional info: 
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields:  $module : service_process_vs_39029
Message: Command 'Backing up' has failed.
--------------------
Error code: 1602
Module: 91
LineInfo: 9d08bc3c61bce3e5
Fields:  IsReturnCode : 1, $module : arx_agent_fork_vs_39029
Message: A generic error of Microsoft Exchange Backuper.
--------------------
Error code: 17
Module: 91
LineInfo: 7edade4ed07d52dd
Fields:  IsReturnCode : 1, $module : arx_agent_fork_vs_39029
Message: Failed to back up the information store.
--------------------
Error code: 46
Module: 64
LineInfo: a1d3981537c6878e
Fields:  path : \\147.27.15.112\isc\exchange-backup\ES-1N.isc.tuc.gr_STAFF_01.tib, $module : disk_bundle_vs_39029
Message: Failed to open the backup location.
--------------------

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Hello Spyros,

Thank you for your posting! I would recommend to check credentials specified in the backup plan:

  • Make sure the account you are using to run Acronis Managed Machine service is granted with all necessary privileges
  • When creating a backup plan, ensure that the account with the required permissions is specified in What to back up > Access credentials.

Thank you,