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Bootable Acronis fail to load SATA Drivers

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Hi,

I've encountered a problem while trying an Acronis bootable UEFI/non UEFI device.

I've tried to use Acronis Backup based on Linux with no luck. SATA SSD disk hasn't been found.

After searching, I've found that the best option is create a Windows PE based bootable and then inject SATA drivers to .wim file.  I've downloaded these drivers: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driver… and succesfully created a Windows PE iso based in Windows 7.

Well, when I've finally booted into the system SSD hasn't been recognized. I've tried to manually load these drivers and a screen "Can't load drivers" has been showed.

Tested in:

Dell XPS 13 9350

Bios setted in all those methods:

UEFI / RAID Intel / Secure boot OFF

MBR / AHCI / Secure boot OFF

UEFI / AHCI  / Secure boot OFF

OS: Windows 10

By the way, Clonezilla found SSD but told me "Hybrid partition table detected". Removed GPT part with sgdisk -z /dev/DISK and then imaged with Clonezilla succesfully.

Please, could Acronis check why those drivers couldn't load in Acronis bootable disk?

Has anybody say this problem before?

 

 

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Hello TT,

Thank you for your posting! Unfortunately it would be impossible to resolve such issue without deeper investigation. I suggest you to raise a ticket, so that our support team could analyse the issue on your particular environment.

Thank you,

I am having this exact same issue.  I have been using Acronis for years and have always been able to figure out which BIOS settings needed to be changed just by tinkering with it long enough.  But I'm several hours in on this one without any luck. 

Did you ever find a fix for this issue?

Thanks