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cannot mount a backup on a linux VM with agent

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hi everybody,

I'm trying to recover a single file from a backup on linux,
I successfully installed the linux agent on different VM with different linux versions
Regardless the machine I use, I get the following message when i try to mount a backup on a linux machine with the console; on a windows one all is OK
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Erreur
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Une erreur s'est produite pendant le montage de la sauvegarde sélectionnée
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Détails :
Code : 14 614 608(0x00DF0050)
LineInfo : 0x6F987921CB91C8F8 ;

Module : disk_bundle_lx_pic_43994
Module : disk_bundle_lx_pic_43994

How can i get rid of that on linux ?

Regards

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Hello John,

Thank you for your posting! Could you please do the following:

  • First of all validate the backup. Is validation successfull?
  • Is it possible, to restore some data from this archive?
  • Please provide more details on the backup (file system, what data are included in backup, was sector-by-sector mode used or not)
  • Please save the log file and attach it to your posting

Thank you,