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Can't open ftp

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Hi all,
When trying to define the FTP server as my backup destination (NAS QNAP TS-469L - 192.168.0.101), Acronis can't read the ftp folders. Autorizations are corrects and there is no problem to read/write it through filezilla. SFTP access is also working fine. I'm connecting as administrator. Here is the error log (nothing in the acronis base about the error 0x0092010B) :
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Erreur
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L'obtention de la liste de droits d'accès d'emplacement a échoué.
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Détails :
Code : 9 568 523(0x0092010B)
LineInfo : 0x4D7F75FCDE07D6A8 ;

Module : mms_vs_32308
Message : Échec de l'écriture dans le fichier « avfs:/ftp?ftp://192.168.0.101:21/DA3FE7B1-3823-4917-9774-4CFD8F843EA7 ».

Code : 262 154(0x0004000A)
LineInfo : 0x74C96BD8D1217EAE ;

Module : disk_bundle_vs_32308
Message : Une erreur s'est produite pendant la création du fichier.

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0 Users found this helpful

Hello Alexis BEN EL HADJ,

Thank you for posting this issue in our forum.

The message 'An error occurred while creating the file.' indicates, that there is a problem for the write permission. Is there a specific reason, why using FTP to connect to the NAS?

You can find additional information in this article from our knowledge base. I suggest using a UNC path to the NAS, using a share, that do not contain public or all users. 

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.