Itzam Database Error

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Beiträge: 3
Kommentare: 3

Hi guys,

edit - sorry - please move to B&R Ver. 11
11.0.17437

i have some issues with the file based Backup of our Fileserver.
On every Backup i get issues from the itzam Database.

ProtectCommand: Ausführen des Befehls fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Felder: $module : agent_protection_addon_vs
Nachricht: ProtectCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 3
Module: 329
LineInfo: 1cd98aae889424f9
Felder: $module : disk_bundle_vs
Nachricht: Backup ist fehlgeschlagen.
--------------------
Fehlercode: 1060
Module: 1
LineInfo: ba19e88dc5fea16e
Felder: $module : disk_bundle_vs
Nachricht:
--------------------
Fehlercode: 13
Module: 4
LineInfo: b767a99724c1c107
Felder: $module : disk_bundle_vs
Nachricht: Die Datei ist beschädigt.
--------------------
Fehlercode: 1
Module: 4
LineInfo: aef9e10e2871b7d6
Felder: $module : disk_bundle_vs
Nachricht: Fehler beim Lesen der Datei.
--------------------
Fehlercode: 27
Module: 23
LineInfo: aef9e10e2871b2f3
Felder: functionName : 1) itzam_datafile_read_alloc, code : 5, description : read failed, $module : disk_bundle_vs
Nachricht: Ein Itzam-Datenbankfehler.
--------------------

Temp folder is already cleaned, and Agent was reinstalled.
Were using an AMC Server but this is a local backup task due to Errors with the AMC (only with this fileserver, W2008R2)
The Task start and after around 180GB Data the error occured.
There is enough space on my Backup Depot.
I think theres not enough space on the C partition of my fileserver.
So can I change the temp directory to another partition?

Thank you

Best regards
Manuel

Di, 05/20/2014 - 05:54
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Kommentare: 1379

According to https://kb.acronis.com/content/12062 it's impossible. The article is about version 10, but in didn't change in 11 AFAIK. The only way is to mount some other volume as that Acronis\Temp folders, if the reason is indeed lack of free space.

Di, 05/20/2014 - 07:46
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