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Network Drive Files to Tape

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I have been working to get Acronis backup working to backup some files we need to a Tape drive.

I originally had an issue with the VSS service, which I believe I have worked past.

Now I keep getting an error that pops up at an execution state of 12%.

The error that keeps requiring interaction tells me that Access is denied.
I know the credentials are correct. (Error Below).

"Backing up files (Machine: 'FS1'; Task: 'Incremental backup')
Error occured while opening the file. Access is denied

A possible reason may be poor media quality."

Any ideas from anyone.

Any help would be much appreciated.

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Hello,

Could you please post the full error message (with codes etc.)?

Thank you.

Igor,

thank you for getting back to me.

It was able to run once and now it still stalls at 12%.

However, the error logs I have attached do not seem to point anything out to me..
If these are not the correct error logs please let me know.
They are the only ones I can find.

Again, Thank you for your help

Anhang Größe
275178-120187.txt 16.86 KB
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Hi Systems Department,

As far as I understood, you are backing up some files residing on the network share. In this case I would recommend you to activate the Option "Do not create a snapshot" and test the backup. More information you can find in the following article.

Thank you,