[RESOLVED] Acronis Backup & Recovery 11.5 Advanced Server Bootable Media creation showing Trial License

Where Media Builder is installed - on a machine where some Agent is installed ? In this case it should use the same license as the agent, so if you have changed the license for it, this is not an expected behavior. As a workaround, you can download the full linux-based bootable media from you Acronis account as as .iso file. If you need to create WinPE-based media, that can't be downloaded, you can also install just Media Builder on any other machine where no Acronis components are installed and enter the license key when Media Builder prompts for it.

The media builder is installed on the machine where Management Server is installed. It is also installed with Agent and registered itself.

I have changed proper license keys for all servers including the machine with Management server with agent installed on it. Still the issue persist.

I know I can download linux-based bootable media from account but I am concerned about my server and installation.
Is Acronis Backup & Recovery 11.5 Cleanup Utility be able to resolve?

Thanks.

If no Acronis registry entries in HKLM/Software/Acronis and HKLM/Software/Wow6423Node/Acronis were left after regular uninstall, I don't think cleanup utility will help. Media builder may get licensing information wrong while the agent continues working normally, but if you need to resolve this issue on this server, I'd do the following - change license on the agent on this machine to 'Online Backup- only' and back, run media builder again. If it doesn't help - uninstall everything again, collect system info using http://kb.acronis.com/content/2707 , then reinstall, collect system information again, then run Media Builder collecting Process Monitor log (http://kb.acronis.com/content/2295), send this information to the support.

It is solved now.

I have uninstalled every components again.
After that, run clean up utility to make sure nothing is left in registry or whatsoever.
Clean up utility shows all components Not Found except for one thing which I cannot remember.
Then I check the registery to make sure all set with unwanted strings.

Re-run the installation process from the original media, and alas, this time the installer asking for license keys., I paste from license file.
Thats all, now i can create media with Windows AS + Universal Restore license.

To make further a cleaner installation, i uninstalled agents and agents core form individual servers and then push install the agents from management console.

Thanks for your help Fedor.