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Acronis Backup 11.5 Agent Core Failed to Install

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Hello,

I'm getting the below error when attempting to install Acronis Backup 11.5 Agent Core. I have tried re-downloading the installer, Installing under system permissions, and multiple attempts to uninstall, reboot, reinstall. I have attached the install log. Has anyone experienced this?

"The installation was interrupted before Acronis Backup 11.5 Agent Core could be installed. You need to restart the installer to try again."

 

Thanks!

Anhang Größe
ATIH2010MSILog.zip 184.01 KB
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Hello Brett,

From the provided log
MsiManagedMachineServiceInstall:User 'nt authority\system' is not a Local System account.
MsiManagedMachineServiceInstall:Check priveleges failed for user: nt authority\system 

these messages indicate that there is an issue with setting permissions on the affected machine. Please make sure the account has all necessary privileges as per https://www.acronis.com/en-us/support/documentation/AcronisBackup_11.7/#4904.html 

I'd also check recommendations from https://support.microsoft.com/en-us/help/834484/you-receive-an-error-1603-a-fatal-error-occurred-during-installation-e  and apply https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed