Acronis Backup & Recovery 11.5 Retention rules

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Hello people,

The retention rules dont work.
I have a "simple" backup scheme. The backup starts every day at 22:00

My retention rules : "Delete backups older than 5 days".
When i take a look at the 6th day. My old backups are not removed.

Who can help me out?

Best regards,

Anhang Größe
backup.jpg 24.23 KB
Fr, 01/11/2013 - 10:35
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Kommentare: 1272

Hello Stefan Goossens,

Thank you for posting this question in our forum. I am happy to assist you.

Can you please specify some details in order to identify the cause for this behavior?

  • Used Acronis Product and build
  • Backup target (internal, external, changeable, NAS, network share, etc.)
  • Screenshot of the other backup plan setting would be nice.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

The collected information helps our Support Professionals to reduce time in analyzing the data and issue. It speeds up the resolution process because we will have the chance to analyze all the available information.

If there is anything else we can do for you, please let me know.

Thank you.

Di, 01/15/2013 - 09:18
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I'm having the same issue on the 3 system I use.

Acronis 11.5.37687
System 1
Backup Job: Simple Full of C-E-drives
Retention: 5 days
Location: Local 2TB USB 2.0 drive, hold 7 backups
Owner of backup: Acronis
Last status: Succeeded with warning: Task canceled after running 3 days 7 hours, target disk full
Previous Backup job: Replication backup/cleaning up archives (1st location) has completed successfully
Backing up disk: Completed Successfully 6 hours 26 minutes

System 2:
Backup Job: Simple Full of C-drive
Retention: 5 days
Location: External 3TB eSata drive, hold 8 backups
Last status: Succeeded with warning: Task canceled after running 2 days 23 hours, target disk full
Previous Backup job: Replication backup/cleaning up archives (1st location) has completed successfully
Backing up disk: Completed Successfully 4 hours 18 minutes

System 3:
Backup Job: Custom Full of C-drive
Location: 3TB USB 3.0 mirror drive hold 9 backups
Retention: On cleanup, delete oldest backup if number of backups exceed 5
Retention Schedule: After backup, On Schedule Daily at 12:00 am
Last status: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_37687
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 1
Module: 309
LineInfo: 7564da35b0f1eaf8
Fields: $module : mms_vs_37687
Message: The activity state has been repaired after unexpected failure. The server was probably unavailable.

--------------------
Log Entry Details
--------------------
Type: Warning
Date and time: 9/17/2013 9:08:28 AM
Backup plan: Daily Image backup
Task: Replication/cleanup (1st location)
Code: 24,444,940(0x175000C)
Module: 373
Owner: Geode@Geode-i7
Message:
Failed to get activity details.
Additional info:
--------------------
Error code: 12
Module: 373
LineInfo: 786f67f882afb94
Fields: $module : staging_command_addon_vs_37687
Message: Failed to get activity details.
--------------------
Error code: 212
Module: 161
LineInfo: b320396adfe3dbb
Fields: IsReturnCode : 1, $module : disk_bundle_vs_37687
Message: Failed to find archive 'ArchiveC(2)'.
--------------------
Error code: 21
Module: 161
LineInfo: 9fc3ee39511c2a83
Fields: $module : disk_bundle_vs_37687
Message: Cannot find location.
--------------------
Error code: 3
Module: 143
LineInfo: 9a79f20828bcb45
Fields: IsReturnCode : 1, $module : disk_bundle_vs_37687
Message: The running task has been canceled.
--------------------
--------------------

Di, 09/17/2013 - 13:19
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