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Backup error after main disk change

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Hello,

I had to change the C drive of my computer (SSD 128Gb to SS 256 Gb). It has Acronis Backup 11.7 for its own backup and also manages the management server.

After having restored the backup on the new disk, everything works (Windows, license server, Acronis Backup etc ...)

Only problem, it is now impossible to make a complete backup of the disk. Yet the license is well recognized.

I tried to repair Backup 11.7 but without success

I get the following messages:
 

 

Échec exécution commande.
Informations supplémentaires : 
--------------------
Code d'erreur : 41
Module : 307
LineInfo : e6792a5ee190de98
Champs :  $module : agent_protection_addon_vs_50088
Message : Échec exécution commande.
--------------------
Code d'erreur : 2
Module : 329
LineInfo : 8edc81ea38faba0a
Champs :  TraceLevel : 1, $module : gtob_backup_command_addon_vs_50088
Message : L'étape « Sauvegarde » a échoué.
--------------------
Code d'erreur : 22
Module : 309
LineInfo : 8d165e86fb819666
Champs :  TraceLevel : 1, $module : gtob_backup_command_addon_vs_50088
Message : TOL: Failed to execute the command. La commande « Sauvegarder » sauvegarde les données spécifiées dans l'emplacement spécifié.
--------------------
Code d'erreur : 3
Module : 329
LineInfo : 1cd98aae889424f9
Champs :  $module : disk_bundle_vs_50088
Message : La sauvegarde a échoué.
--------------------
Code d'erreur : 1060
Module : 1
LineInfo : b43e776571144dee
Champs :  $module : disk_bundle_vs_50088
Message : Échec de la validation des opérations.
--------------------
Code d'erreur : 54
Module : 482
LineInfo : 5c71ebf434f0c47a
Champs :  $module : disk_bundle_vs_50088
Message : Données requises non collectées pour la sauvegarde en un seul passage de Microsoft SQL Server.
--------------------
Code d'erreur : 5633
Module : 87
LineInfo : 48a7c78ab3836105
Champs :  $module : ArsAgentProvider_vs_50088
Message : La sauvegarde en un seul passage de Microsoft SQL Server n'est pas activée. Cliquez surAide > Changer la licence pour vérifier les licences affectées à la machine.
--------------------
Code d'erreur : 5
Module : 202
LineInfo : 9641d5a26ddf9817
Champs :  $module : atie_license_addon_vs_50088
Message : La période d'essai est expirée. Spécifiez une clé de licence complète
--------------------

 

Thanks for your help

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Hello IIR,

Thank you for your posting! The error message means that your backup plan has an option "Single-pass backup" enabled. This option allows backing up SQL databases and Active Directory in the consistent state. To use this feature you'll need to specify one of the following licenses: 

Acronis Backup (Advanced) for SQL
Acronis Backup Advanced for VMware / Hyper-V 

Which edition are you using? If you send me the key in a personal message, I can check it. 

If you have a different edition, disable the Single-pass backup option in the plan. 

Thank you, 

Hi,

 

Sorry for my delay

We have only acronis backup advanced 11.7 on the differents machines but not specific SQL or VMware licences beacause no needs.

"Single-pass backup" enabled is always on the different backup since origin with no problem.

Thanks for your help

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
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Hello IIR,

This feature Single-pass backup is SQL\AD specific and works only with the corresponding Agent for SQL/Active Directory installed, which require one of the above licenses. If you don't plan using the Single-pass backup (granular recovery of SQL and AD), turn off this option to avoid the error messages. 

Thanks a lot  it's work

Just a question : on others PC it's activate with no problem.

With can i not activate this signle pass on this PC. I have not SQL software or active directory.

The restauration processus is it the same ?

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Beiträge: 250
Kommentare: 7092

If you don't need to make sure the SQL databases are recovered in a consistent sate or restore a domain controller, then just recover your system as usual, for detailed information see https://www.acronis.com/en-eu/support/documentation/AcronisBackup_11.7/index.html#708.html