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Backup Failed

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Hi all,

I have this problem where my backup wont be able to start. it started and run 2% and its stopped and give me this shit.. I have checked the credentials part, and i think all of them are correct.

Any one out there has any idea on this?

Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_32308
Message: Command 'Running backup plan 'Exch-Mail Store-Friday'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda7
Fields: $module : agent_protection_addon_vs_32308
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 1602
Module: 91
LineInfo: 9d08bc3c61bce3c9
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32308
Message: A generic error of Microsoft Exchange Backuper.
--------------------
Error code: 17
Module: 91
LineInfo: 7edade4ed07d5271
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32308
Message: Failed to back up the information store.
--------------------
Error code: 284
Module: 91
LineInfo: 3b69d552573c3a21
Fields: $module : arx_agent_fork_vs_32308
Message: Nothing is backed up. See the log for details. Last error:
--------------------
Error code: 3
Module: 349
LineInfo: 94b0c086d7fa4c0f
Fields: $module : arx_agent_fork_vs_32308
Message: Credentials are required to continue the operation.
--------------------

0 Users found this helpful

Hello Guan Leong Sin,

I am glad to assist you.

Most likely Acronis Managed Machine Service doesn't have necessary rights to perform the operation.

Please check this article for the solution.

Let me know if you have any additional questions.

Thank you.