Direkt zum Inhalt

Backup hyper-v error message

Thread needs solution

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 11/19/2014 3:40:57 AM
Backup plan: Daily Full Backup
Task: Full backup
Managed entity type: [None]
Managed entity: [None]
Machine: hypervhost01.petrotitan.local
Code: 20,250,685(0x135003D)
Module: 309
Owner:
Message:
Command 'Running backup plan 'Daily Full Backup'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_37687
Message: Command 'Running backup plan 'Daily Full Backup'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda7
Fields: $module : agent_protection_addon_vs_37687
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 53
Module: 309
LineInfo: 2e7e9e174f1fb747
Fields: $module : agent_protection_addon_vs_37687
Message: TOL cumulative completion result.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01330029+0x01350035

--------------------

Anhang Größe
acronis_error_message.docx 841.6 KB
0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Beiträge: 22
Kommentare: 3800

Hi Leo,

As far as I can see you are using an old build of Acronis Backup (37687) for which I was able to find several similar problems reported in our request tracking system. Similar issues have been fixed in the latest update available on our website (http://www.acronis.com/en-us/support/updates/index.html). Therefore first of all it makes sense to update to the latest build and check if the problem still persists. If it does, then collect Acronis system report (https://kb.acronis.com/acroinfo) and submit a support ticket.

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager