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changing the management server

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Hello,

After changing the management server, machines can not be added, deleted or managed with the old management server. The tool ams.js wiith fix:all I have already run - to no avail. Anyone else an idea?

I currently see the machines under "All machines with agents" - but they are grayed out. When I try to add them to the AMS comes "The machine has already been registered". If I want to delete it comes: Machine ..... is not in the synchronization database.
I have probably added the machines on the AMS when you were also still managed with the old AMS. Possibly. is the mistake in it .. But you have to get corrected again.

Thanks in advance for the help

Andreas

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Hello Andreas

have you tried binding the Agents to the new AMS with the reverse method? Have you installed the new AMS from scratch or migrated the old AMS databases as described here? If the latter, I'd recommend completely re-installing the AMS. You can use scripts from the article https://kb.acronis.com/content/8808 to export and import the Agents quickly.