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Error backing up Exchange 2003 - Acronis 11.5

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Good evening,

I have recently installed a Acronis backup and recovery 11.5, all has been well until it tried to backup the windows sbs 2003 exchange system. Firstly, when running the backup i received this error:

Command 'Running backup plan 'Exchange Backup'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_37975
Message: Command 'Running backup plan 'Exchange Backup'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_37975
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 1602
Module: 91
LineInfo: 9d08bc3c61bce3e5
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_37975
Message: A generic error of Microsoft Exchange Backuper.
--------------------
Error code: 18
Module: 91
LineInfo: 7edade4ed07d52d2
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_37975
Message: Failed to back up the document container.
--------------------
Error code: 10
Module: 300
LineInfo: fd666990853c608c
Fields: $module : mms_vs_37975
Message: Failed to create the process.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942487, $module : mms_vs_37975
Message: The parameter is incorrect
--------------------

I tried to search for it online and got similar issues, but not the same. Could anyone shed some light on this? BTW i have tried installing the mapi hotfix, acronis prompted me to install it during the installation.

Cheers,

Jim

0 Users found this helpful

Hello jim,

welcome to Acronis Forum!

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Thank you.