Error on pdf files
I am having a problem backing up pdf files that have been created using adobe on-line (this name may be incorrect). Is this a know issue?

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The pop up error is "Access Denied" and "File used by another Process"
The later is the most confusing as there is no other process using these files. Very odd.
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Hello JeffreyM,
Are you backing up files, that reside on network shares? In that case please note that shares are backed up as files/folders. File-level backup means that snapshot is not created and files in use will not be backed up. For more information please refer to the following article: https://kb.acronis.com/content/2954
Please also note, that files marked as "downloaded from the internet or from another computer" will be considered "in use" too. You could unlock these files as follows: http://woshub.com/how-to-disable-open-file-security-warnings-in-windows…
Thank you,
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Hi. Yes, it's a pretty common issue with all of the Adobe online products, as far as I know. Have actually no clue why it happens exactly that way and with these applications only, but it is. I figured out that everything comes back to normal if to split the PDF file into several ones with this tool https://www.altosplitpdf.com/ And after all, they back up as they suppose to. I find this solution as not the most obvious for sure, but it works so whatever
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