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It takes more than 10 hours to do cleanup?

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My daily differential backup used to take 2+ hours.
1+ hour for backup
1+ hour for cleaning up (deleting old archives)

For some reason, the cleaning process now takes more than 11 hours (see attached).
There is no replication process, just deleting of old archives.

Not sure why it takes so long. The tech support couldn't find out why too.

Anyone experienced the same thing?

Thanks!

Anhang Größe
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Dear Kent
We have the same issue... after several days the cleanup more then a week....and after 2 weeks the system crashed !!!!

the solution for us was a change in the way we handle the backup:
1) we divided the clients for groups (no more then 80 client per group)
2) we stop using vault (the server do a lot of job handling and working with vault). (managed and unmanned) - we send the backup to a shared folder. and let the client to the cleanup (by not using vaults).
3) group 1 write backup to one share and group 2 send it to other share..... (not in the same place)
4) ask to clean up only after the backup is finished and use different time to do the backup for every group with the randomize option (so every client will finish the backup in different time and start his own clean up).
5) do not use consolidate the backup, just wait until all the dependency backup will be old to delete it.
6) check that you have 10%~20% of free storage space.

that's all, its work perfectly to me.
As I know, Acronis aware of this issue and should fix it in version 12 (I hop....)

Thanks for sharing!

David, do you mean your clean up went on for days to 2 weeks???

yes...
but now, it's only 1~2 hours... (i am writting the backup directly to a share folders....)

interesting... thats what i'm doing too (writing to share folders).

what puzzle me is that how is possible to take hours to delete an old archive..

I am using this policy:
Evey second week on SAT full back up
Every Sunday to Fri Inc, and on Friday Diff
And i am deleting after 18 days (keep the dependency files, so it's clearing the backup every 2 weeks...)