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Maximum number of virtual machine can be managed by an ebr agent (vapp)

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Dear all,

Would like to seek some advice on the vCenter integration, currently on our system we deployed a virtual appliance ebr agent onto one of the blade (esxi host) by right click the vCenter integrated, by only one agent all virtual machine is actually managed. The backups running fine until when there are new virtual machine added. Those newly added VM is unmanaged by the agent even restarted few time.Question here Is one agent is sufficient for all blades (esxi host) or we must have an agent in each blades (esxi host)? Do we have maximum number of vm that each agent can manage?

Thank you.

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Hi,

The best practice is to have 1 virtual appliance per each vSphere cluster where VMs are running on datastore shared among the hosts within the cluster. There is no hard limit on the number of VMs managed by 1 appliance, though performance might be impacted if 1 appliance is managing more than 300-400 VMs - in this case it makes sense to increase RAM up to 4GB on the appliance and add 1 CPU core to it.
The fact that a newly created VM doesn't appear in the VMs list in Acronis Backup interface in your case requires separate investigation (typically synchronization of the environment changes should take 1-2 minutes). Please contact our support team for assistance with this issue.

Thank you.
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Best regards,
Vasily
Acronis Virtualization Program Manager