What exactly does my licence give me?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 3
Kommentare: 1

Every now and then I reach for Acronis, usually in desperation. And it has not once ever worked for anything. I have 11.7 Advanced Update 1 something or other (the name changed so many times over the years I cannot keep track).

So this time I am trying to retore a backup to an ESXi host. I get this error:

--------------------
Log Entry Details
--------------------
Type:          Error
Date and time: 27/01/2017 23:51:18
Backup plan:   [None]
Task:          MyRecover_1
Code:          20,250,685(0x135003D)
Module:        309
Owner:         wayne
Message:       
  Command 'Recovering disks/volumes to new VM 'vm:7006FB48-2575-4E35-B355-22307070A503?type%3dvmwesx'' has failed.
Additional info: 
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields:  $module : service_process_vs_50058
Message: Command 'Recovering disks/volumes to new VM 'vm:7006FB48-2575-4E35-B355-22307070A503?type%3dvmwesx'' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819666
Fields:  TraceLevel : 1, $module : disk_bundle_vs_50058
Message: TOL: Failed to execute the command. Recovering disks/volumes to new VM 'vm:7006FB48-2575-4E35-B355-22307070A503?type%3dvmwesx'
--------------------
Error code: 32788
Module: 114
LineInfo: 28314c961de7d41b
Fields:  $module : disk_bundle_vs_50058
Message: Failed to recover virtual machine 'ServerXB1' with ID 'vm:7006FB48-2575-4E35-B355-22307070A503?type%3dvmwesx'.
--------------------
Error code: 32850
Module: 114
LineInfo: 7d0f647ae0a6c482
Fields:  $module : disk_bundle_vs_50058
Message: There is no license required to perform the operation with '192.168.1.12'.
--------------------
Error code: 32821
Module: 114
LineInfo: 7d0f647ae0a6c5ab
Fields:  $module : disk_bundle_vs_50058
Message: Cannot find an Acronis Backup edition that provides the following functionality: 'FEATURE_ABR_VIRTUAL_AGENT_ESX'.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01350016+0x00728014+0x00728052+0x00728035

--------------------
 

So the thousands of dollars I paid do not allow even this basic restore?

Fr, 01/27/2017 - 20:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Beiträge: 22
Kommentare: 3800

Hi,

According to the error messasge there is no license assigned to the target ESXi host - there is Virtual Host license required to perform agent-less operations with the ESXi directly. You should assign the license to the target host as described in http://www.acronis.com/en-us/support/documentation/AcronisBackup_11.7/index.html#7112.html . If the license is assigned to the host already, then you should contact our support team for assistance. An alternative method to perform recovery into VM is via bootable media, e.g. prepare an empty VM -> boot it from Acronis Backup bootable media -> Run recovery from there.

Thank you.

Di, 01/31/2017 - 11:34
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