Backup to CIFS failing since 2 days

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Beginner
Beiträge: 4
Kommentare: 15

Hi Community,

I am using Acronis Cloud Console with Linux agent 12.0.3917. For the last six weeks, I was able to write backups to CIFS shares at Strato and Hetzner nightly. Since two days Backups fail with "Login data wrong". Switched to a mounted CIFS share in the file system, backups are written up to 66% and crash with

 

8< *****************************************************************************************************

Backup ist fehlgeschlagen

Zusätzliche Informationen:

------------------------
Fehlercode: 61
Modul: 309
Zeileninfo: 0x4A8728DC8A1C9534
Felder: {"$module":"service_process_lxa64_3917"}
Nachricht: Command 'Backing up' has failed.
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819595
Felder: {"$module":"service_process_lxa64_3917","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backing up
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819595
Felder: {"$module":"gtob_backup_command_addon_lxa64_3917","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backing up
------------------------
Fehlercode: 46
Modul: 64
Zeileninfo: 0xA1D3981537C68836
Felder: {"path":"/mnt/store3/one-E96E149F-60EC-46B9-992F-61EBF61D874D-A5E228F5-6A0A-4AF4-A921-16A521BDFFE6A.TIB","$module":"disk_bundle_lxa64_3917"}
Nachricht: Failed to open the backup location.

 >8 *********************************************************************************************************

Tried it with a new buyed storage box at Hetzner and was able to finish exactly one backup, the next scheduled backup to the same location failed again.

Had there been an update für console and/or agent two days ago?

Regards

Ralph

 

 

 

Mi, 04/12/2017 - 09:26
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Beiträge: 2
Kommentare: 549

Hello Ralph,

There hasn't been an update within this timeframe.

I would suggest contacting our support team to get this sorted out.

 

Mi, 04/12/2017 - 11:25
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