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recovery fail

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Hello guys, sorry for my english I am italian. I want recovery my disk from a external disk usb and use  Acronis Backup Advanced 11.5 agg.to 6  (11.5.43994) from Bootable Cdrom. The same version of backup, but I receive :

cod. err 31

module 7

lineinfo: abf59b2abd961b24

field: $module : disk_bundle_glx_pic_43994

msg: archivio di backup creato con una nuova versione di Acronis Backup

Can you help me ? Thanks

0 Users found this helpful

Hi,

are you sure to have created the bootable backup media from the same version?

The error message points to a newer version of that backup file.

You can create a bootable backup media in AB12 also. Can you try recovering using the new media?