Agent can not be registered at Management Server
Good Morning,
two of our Servers can't register at the Acronis Backup 12.5 Management Server. This ist the Error given out:
Error 0x2470001: HTTP transfer error
| line: 0xcbd08862963188d2
| file: e:\216\enterprise\common\http\curl_transport.cpp:285
| function: Http::Curl::CurlDetails::PerformRequest
| requestType: POST
| uri: http://localhost/api/mms/registration
| port: 0xa8e2
| curlResult: 0x7
| $module: register_agent_vsa64_s_10330
|
| error 0x2260007: couldn't connect to host at localhost:43234
| line: 0xcbd08862963188d1
| file: e:\216\enterprise\common\http\curl_transport.cpp:284
| function: Http::Curl::CurlDetails::PerformRequest
| $module: register_agent_vsa64_s_10330
On Both runs a Tomcat Webserver, maybe there is a conflict, but no Tomcat is listening on Port 43234
Maybe someone can help me with that.
Christian
Hi.
I have found what the problem was:
I have uninstalled Acronis Backup 11.7 before I installed 12.5, but there were still files from 11.7 and the Managed Machine Service still pointed to the MMS.EXE from 11.7.
Maybe it is enough to change the Path in the service but cleaner is:
Uninstall Acronis Backup 12.5
Use Cleanup_Tool for Acronis 11.5/11.7
Install Acronis Backup 12.5
Registration works during setup now.
SLA Hannover wrote:Hi.
I have found what the problem was:
I have uninstalled Acronis Backup 11.7 before I installed 12.5, but there were still files from 11.7 and the Managed Machine Service still pointed to the MMS.EXE from 11.7.
Thank you for the update\feedback on how you've resolved the issue!