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Application Backup doesn't working since 12.5 update

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Hello,

I used Application backup option (Exchange 2010 and AD) under Acronis Backup 12, and It was working "fine".

Since the backup to Acronis Backup 12.5 the backup stay on "Collecting application metadata (SRVADS01)"And doesn't work any more....

If I desactivate the Application backup option, it's working again....

Is there any solution?

The new versions of Acronis Backup got worse and worse.... But the price is still the same!

Thanks!

 

0 Users found this helpful

Hello Fabian,

Does this happen for new plans or only updated plans?

Thank you!

In reply to by truwrikodrorow…

Hi,

With a new plan (with Exchange and AD backup), I've got the following error:

SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"Unable to access file C:\temp\AcronisGuestService"
Detail: <CannotAccessFileFault xmlns="urn:vim25" xsi:type="CannotAccessFile"><file>C:\temp\AcronisGuestService</file></CannotAccessFileFault>
Code d'erreur 0x01350016+0x01350016+0x0072803B+0x0072804E+0x0072804D+0x00728012+0x01490003+0x00010424+0x00040008+0x0053008B+0x00530128