strange credentials issue but backup reports succeeded?
About once a week I get the following email notification from random backups:
---------------------
Activity succeeded with warnings
PBX
Activity 'Preparing for backup of virtual machine' succeeded with the following warning: 'The credentials for location '//diskstation/backup/' are not specified.'
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The full logs say:
2017-07-31 21:09:38:925 5584 W00920107: Error 0x920107: Failed to retrieve information about file '//diskstation/backup/local/'.
| trace level: warning
| channel: tol-activity#4F6DB305-BCDB-440A-9EF9-54C32EBD1469
| line: 0x4d7f75fcde07d669
| file: k:\7048\enterprise\file_manager\file_manager_impl.cpp:335
| function: FileManagement::FileManagerImpl::GetFileInfo
| path: //diskstation/backup/local/
| $module: mms_vsa64_7048
|
| error 0x40014: Access to the file is denied.
| line: 0x4d7f75fcde07d669
| file: k:\7048\enterprise\file_manager\file_manager_impl.cpp:335
| function: FileManagement::FileManagerImpl::GetFileInfo
| UserName:
| ResourceType: location
| ResourceAddress: //diskstation/backup/
| ResourceName: //diskstation/backup/
| $module: mms_vsa64_7048
|
| error 0x40014: Access to the file is denied.
| line: 0xf35f747b3b21fa77
| file: k:\7048\core\file\windows\winnt_dir.cpp:878
| function: winnt_dir::iterator::iterator
| function: FindFirstFileW
| path: \\?\UNC\diskstation\backup\*
| $module: disk_bundle_vsa64_7048
|
| error 0xfff0: The user name or password is incorrect
| line: 0xbd28fdbd64edb8f1
| file: k:\7048\core\common\error.cpp:307
| function: Common::Error::AddWindowsError
| code: 0x8007052e
| $module: disk_bundle_vsa64_7048
In this case Acronis is running a backup plan that also has 2 additional VMs. The destination is the same for all VMs in the plan.
Why do the others report okay?
How is it possible for a backup to succeed if the system doesn’t know the access credentials?
//diskstation/backup/ is not even the correct destination – it should be //diskstation/backup/local ??

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