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1TB internal HD not recognized

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Hi
i have to clone an internal hard drive (toshiba 1TB SATA) with two partition.
I turn on the pc with the bootable cd in, but the program doesn't recognize the hdd.
Is there any limitation on the disk capacity that acronis can handle?
Please help me.
thanks

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Hello Luca Luca,

Thank you for posting this question in our forum. I am happy to assist you. 

Can you please provide more detailed information about the current situation?

  • What Acronis product was used to create the bootable media?
  • What build have the Acronis product?
  • Is the bootable media Linux or Windows based?
  • Does the machine use UEFI or BIOS?
  • How is the drive connected internal? (SATA, ISCSI, USB, etc)

I am looking forward for your reply.

Thank you.