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ABR 10 Backup Fails with failed to read sector when using VSS

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We have an SBS server 2003 server running ABR 10 Agent. If we select VSS the backup fails with failed to read sector. It is not always the same sector. We have run checkdisk with surface scan, no errors. If we use the acronis boot disk, it backs up with no errors. If we turn off VSS the backup runs fine.
We have the latest version of snap api (586 I think). We tried reinstalling Acronis and snapapi; no change.
I saw an article about SBS 2008 having an issue after a patch, could this affect sbs 2003 also? This started happening a few months ago.
Any other ideas how to troubleshoot this?
Thanks

0 Users found this helpful

Hello Wayne,

Thank you for your post. I will definitely help you with this issue.

We will need the exact error message to get to the bottom of this problem, however, we have a KB article that covers most of the failed to read from sector and volume snapshot errors. Please take a look at it here.

Should you need additional help or have any other questions please let me know.

Thank you.