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ABR 11 restore failure with errr code 0x1510021

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Hello,

we have problems restoring an image, which was created by Acronis True Image Home 2012, with ABR 11 Acrocmd.

The error code is: 0x1510021 - Failed to find disk ID by disk's number.

Is this because Acronis True Image Home 2012 images are incompatible to ABR 11 or does this error mean something else? Is there anyway to restore this image using ABR?

Thanks for reading this!

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Hello Matthias,

Thank you for posting and welcome to the forum. I will do my best to help you.

Backup archive compatibility is not guaranteed across different product versions unfortunately, however you can try using Acronis bootable media to restore the backup.

I will send you a private message with a download link for Acronis True Image 2012 Home trial bootable media which can be used for recovery purposes only.

Please let me know if you have additional questions.

Thank you.