ABR10 Update 5. Scheduled Differential task repeatedly stops working.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Kommentare: 1

Hi,

I am running AB10 build 13762. I have a backup task for my AMS server, that will work for a few days and then will fail. When I try to run it manually I get this error:

Task 'Differential backup' failed: 'Failed to run now: error occurred while enumerating the task.
Additional info:
--------------------
Error code: 71
Module: 9
LineInfo: d6e6b1a4069ca4a8
Fields:
Message: Failed to run now: error occurred while enumerating the task.
--------------------
Error code: 10
Module: 9
LineInfo: f1da2492f6aba529
Fields:
Message: Failed to convert: invalid task ID.
--------------------'.

The logs give me no other indication of why the task fails. It simply just stops working. As I said the only way to get any error message is to run the task manually.

This has occured using update 4 and update 5. I have deleted the task and manully re-created it only to have the same symptoms show up after a few days.

Any suggestions? It is frustrating having to re-create the task all of the time plus the dashboard will then notify me each time I open it that the AMS server is not getting backed up.

Mo, 10/17/2011 - 18:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 88
Kommentare: 4769

Hello Bob,

Thank you for your post. I will do my best to assist you.

If this issue still occurs after you have re-created the backup task, I would recommend to collect this report and contact our Support team for additional investigation. I am very sorry for any inconvenience but I am confident that we will be able to resolve it.

Please let me know if you have additional questions.

Thank you.

Di, 10/18/2011 - 09:23
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