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Acronis Backup & Recovery 10 program?

Thread needs solution

Our company bought the Acronis Backup & Recovery 10 for vm
But out of the situation
Can you help me see

Failed to set the object's property 'Annotation'.
Additional info:
--------------------
Error code: 111
Module: 83
LineInfo: a859dd78cc91ddc2
Fields:
Message: Failed to set the object's property 'Annotation'.
--------------------
Error code: 110
Module: 83
LineInfo: 26eed62d2c140b41
Fields:
Message: Failed to set annotation for virtual machine 'SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"The session is not authenticated."
Detail:
'.
--------------------

0 Users found this helpful

It seems credentials in task are not correct, recreate the task and check credentials.

Also follow these steps:

Go to Services --> right click on Any Acronis services --> Properties --> (2nd Tab) Log On --> Select "This Account" --> Specify the credentials of same account, using which you installed the Acronis --> Restart the Service

Repeat the same step for all Acronis Services

Apologies for a necro revive, but had this issue today and might as well post here as google finds this result

This issue is to do with the vcenter permissions. You need to add the following for the account you are using to auth against vcenter

Virtual Machines - Configuration - Set Annotation

Virtual Machines - Configuration - Reset Guest Information

There is also a couple of more but these 2 are specific to that error, I have contacted Acronis and asked they update the doco.

Cheers.