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Backup and Recovery Linux server

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I am running Backup and Recovery Linux server ed. on my Redhat 5.5 server and I get a input/output error anytime I try to use tapes. The tapes work fine and drive has been tested using xTalk and it reads and writes fine. Another issue is I am running a different version of the agent and the server. I have tried to upgrade and after installation is finished I still get that I am running build 10.0.11345 while the agent is running 10.0.12703. Any help would be really appreciate.

Thanks

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Hello Daniel,

Thank you for posting and welcome to the forum. I will do me best to help you.

I apologize for not being able to help here, I believe this issue would be resolved faster if you contact our Support team directly via chat or phone. We need to do some investigation in order to understand what happens.

Please collect this report from your machine which will help our investigation.

Let me know if you have additional questions please.

Thank you.