Backup Job hung at 73% and won't complete

Hello BRCH!

Welcome to our Forum! Thank you for finding time to join us and report about the issue you've faced!

The job can be canceled by ending BackupandRecovery.exe process in the Task manager.

After that please restard Acronis Managed Machine Service and the Agent on the target machine - this should help to resolve the issue.

Should the problem persist, please gather the following information:

1. Acronis Info
2. Exact sequence of steps performed

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Checked taskmanager and there is no such process running. Any other ideas?

Hello BRCH!

Thank you for your comment.

Please try restarting Acronis Managed Machine Service and the Agent on the target machine - this should help to resolve the issue.

Should the problem persist, please gather the following information:

1. Acronis Info
2. Exact sequence of steps performed

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!