Backup to NAS - Code: 66.038(0x101F6)

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Beginner
Beiträge: 1
Kommentare: 0

Dear Acronis Users,

I get the following error message after starting an Backup to a NAS:

--------------------
Details
--------------------
Typ: Fehler
Datum und Zeit: 02.01.2012 08:49:01
Backup-Plan: [Keine]
Task: [Keine]
Code: 66.038(0x101F6)
Modul: 1
Besitzer: AcronisSVC
Nachricht:
Aktion mit der Partition '0-0' wurde abgebrochen.
Details:
Erstellen des Volume-Snapshots fehlgeschlagen.

Fehlercode: 0x70021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0xDF81DA2C74EC5084
Entsperren des Volume-Snapshot fehlgeschlagen.

Fehlercode: 0x10C443
Tag: 0x14181C22EF45AFC7
Das Gerät ist nicht bereit

Fehlercode: 0xFFF0
code = 2.147.942.421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
Zusätzliche Info:
--------------------
Fehlercode: 502
Module: 1
LineInfo: a164035b3ff39287
Felder: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Nachricht: Aktion mit der Partition '0-0' wurde abgebrochen.
Details:
Erstellen des Volume-Snapshots fehlgeschlagen.

Fehlercode: 0x70021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0xDF81DA2C74EC5084
Entsperren des Volume-Snapshot fehlgeschlagen.

Fehlercode: 0x10C443
Tag: 0x14181C22EF45AFC7
Das Gerät ist nicht bereit

Fehlercode: 0xFFF0
code = 2.147.942.421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Fehlercode: 33
Module: 7
LineInfo: df81da2c74ec5084
Felder:
Nachricht: Erstellen des Volume-Snapshots fehlgeschlagen.
--------------------
Fehlercode: 50243
Module: 16
LineInfo: 14181c22ef45afc7
Felder:
Nachricht: Entsperren des Volume-Snapshot fehlgeschlagen.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Felder: code : 2147942421
Nachricht: Das Gerät ist nicht bereit
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x000101F6+0x00070021+0x0010C443+0x0000FFF0

--------------------

I Think Acronis can't connect to my NAS Partition.
But Why?

Thanks

Mo, 01/02/2012 - 08:15
0 Users found this helpful
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Forum Star
Beiträge: 24
Kommentare: 3268

Hello Leonhard,

Welcome to our Forum, we're glad to greet you here.

There are several possible causes for this problem (according to the log you've specified): the software is unable to access the location, or VSS is enabled when you don't need it, or there are errors on the drive, etc. Anyway, the situation requires investigation.

Luckily we have all the causes described alongside with the solutions in this KB article. Please follow the instructions mentioned, and check if the issue remains.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Mo, 01/02/2012 - 19:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 0
Kommentare: 1

Hi All,

 

Can you help. I have VSS disabled but I still get this error message. Please note, it's backing up to an external hard drive connected via USB cable to server. I got this error message yesterday and I restarted the backup in about 5 mins and it was ok. May I know why this would be happening. It is so annoying.

--------------------
Log Entry Details
--------------------
Type:          Error
Date and time: 02/12/2015 6:04:07 PM
Backup plan:   Nightly Backup 
Task:          Full backup
Code:          66,038(0x101F6)
Module:        1
Owner:         Administrator@CRA
Message:       
  Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

    Error code: 0x70021
    $module = "disk_bundle_vs_37687"
    Tag: 0xA5695862AAF8E6FB
Failed to obtain the snapshot state.

    Error code: 0x10C44A
    $module = "disk_bundle_vs_37687"
    Tag: 0x14181C22EF45B114
Already stopped.

    Error code: 0x9
    code = 3,758,096,388 (0xE0000004),
    $module = "disk_bundle_vs_37687"
    Tag: 0x2AACB7B2AB852AC
Additional info: 
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39289
Fields:  $module : disk_bundle_vs_37687
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

    Error code: 0x70021
    $module = "disk_bundle_vs_37687"
    Tag: 0xA5695862AAF8E6FB
Failed to obtain the snapshot state.

    Error code: 0x10C44A
    $module = "disk_bundle_vs_37687"
    Tag: 0x14181C22EF45B114
Already stopped.

    Error code: 0x9
    code = 3,758,096,388 (0xE0000004),
    $module = "disk_bundle_vs_37687"
    Tag: 0x2AACB7B2AB852AC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e6fb
Fields:  $module : disk_bundle_vs_37687
Message: Failed to create volume snapshot.
--------------------
Error code: 50250
Module: 16
LineInfo: 14181c22ef45b114
Fields:  $module : disk_bundle_vs_37687
Message: Failed to obtain the snapshot state.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields:  code : 3758096388, $module : disk_bundle_vs_37687
Message: Already stopped.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070021+0x0010C44A+0x00000009+0xE0000004

--------------------
 

Do, 12/03/2015 - 14:53
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Beiträge: 250
Kommentare: 7092

Hello Jake,

Thank you for your posting! First of all please upgrade to the latest build version 43994. This version contains many fixes and enhancements. The installation will also update SnapAPI module, which is in charge of all Acronis software I/O operations on the hard disk. If the issue persists, please refer to the following article: https://kb.acronis.com/content/46195

Thank you,

 

Di, 12/08/2015 - 14:20
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