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Error's when running validation

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Need some help with my backups yet again.

My latest problem is the backups are failing validation. Here is the error message I am getting. Once again, the error is very non-descriptive. I am running the latest build (11647), SBS edition.

Failed to validate items ('arl:/AE60046C-4429-4C8B-A4D4-1E7F8A0120F9/6D36D3C7-FA75-4308-B100-BB834B996E8A/9FFC8B8F-5FC9-41B2-BD5C-F63AE8D9C545/5DF875A6-40E5-426d-BC03-5FD423EFE442').
Additional info:
--------------------
Error code: 73
Module: 39
LineInfo: e38f4563dfde3f25
Fields: IsReturnCode : 1, $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to validate items ('arl:/AE60046C-4429-4C8B-A4D4-1E7F8A0120F9/6D36D3C7-FA75-4308-B100-BB834B996E8A/9FFC8B8F-5FC9-41B2-BD5C-F63AE8D9C545/5DF875A6-40E5-426d-BC03-5FD423EFE442').
--------------------
Error code: 91
Module: 64
LineInfo: d143f4885f91eeaa
Fields: code : 8
Message: Failed to validate backup archive 'Alpha Backup Archive' from the location with ID 'file:C:\'.
--------------------

I am becoming increasingly frustrated with the Acronis products. They look great on the outside, but I continue to run in a variety of problems and failures every step of the way setting up and maintaining good, reliable backups.

0 Users found this helpful

Hello David,

Welcome to our forum and thank you for posting. I will definitely assist you with resolving this issue.

Please accept my apologies for the inconvenience. This is a known issue which was present in build 11345 of our software. It was caused by an issue with the Acronis Storage Node which did not properly parse slices of the backup.

Since you are using the latest build, I would recommend to contact our Support team with this report so that we may promptly resolve this issue.

If you need additional assistance or have any other questions, please let me know.

Thank you.

Backup & Recovery 10 Advanced Server Updated to Build 10.0.12703, but error persists

Task 'MyValidation_1' failed: 'Failed to validate items ('arl:/0C0C103E-1BC1-404E-8121-23D1F947D90C/CF51613A-0E66-4422-AC34-8E6812A0FC67/88945B87-EE6D-46AC-A10C-3323CC7633BE').
Additional info:
--------------------
Error code: 73
Module: 39
LineInfo: e38f4563dfde3f28
Fields: $module : C:\Program Files\Acronis\StorageNode\StorageServer.exe
Message: Failed to validate items ('arl:/0C0C103E-1BC1-404E-8121-23D1F947D90C/CF51613A-0E66-4422-AC34-8E6812A0FC67/88945B87-EE6D-46AC-A10C-3323CC7633BE').
--------------------
Error code: 644
Module: 64
LineInfo: a1d3981537c685a2
Fields:
Message: No archives where found in the specified location.
--------------------'.

Hello Franklin,

Thank you for finding time to leave a comment, and report about the issue. I understand your concern, and will do my best to help you.

Looks like the product cannot find the archive reference in the meta data folder, and thus reports that the archive is not found, though it's hard to say for sure due to the lack of sufficient investigation information. Could you please follow the instructions specified in the Anton's comment and let us know the number of the opened case? 

Should you have any additional concerns or questions, please, let us know, we will be glad to guide you.

Thank you!