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Hidden Backup Plans / Tasks

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Hi!

I have a Windows Server 2003R2 Standard with Acronis Backup & Recovery 10.0.10260 installed.

When i look at the Dashboard, it says there are 2 local backup plans. When i click to see the the details, i only get an empty backup plans and tasks list. I double checked, all filters are set to "all". Even with schedmgr.exe there are NO tasks with "get list".

What can i do to see the 2 local backup plans or tasks that are reported in the dashboard?

Edit: I just tried to re-create the old task with the same name and i get the error message, that there already is a task with the same name... That's crazy.

Thanks
Markus Mann
CTS Deutschland

0 Users found this helpful

Hello CTS Deutschland,

Thank you for posting this question in our forum. I am happy to assist you. 

Please see this article from our knowledge base that describes how to find and delete this issue.

The build you are using is the first created build for this product at all. For default, I do not suggest to update, but in this situation, the latest available build is 10.0.13762. Please download and update your installation.

See:

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.