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Initial seed using backup and recovery 10 online failing

Thread needs solution

Posted here beacause I'm not sure whether the Acronis online is the correct area to post.

Im using trial B&R10 update 3 to create an initial seed. I have purchased an initial seed license.

When the backup is run, I get a number of the following error messages

Additional info:
--------------------
Error code: 20
Module: 4
LineInfo: bd01591c540a122b
Fields: $module : E:\Program Files\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Access to the file is denied.

I suspect that these are being generated when trying to access the network share

I have since done two more test seeds and get the folowing messages. the first is using a mapped drive rather than shares and the second is backin up one small network share:

1. Log Entry Details

Type: Error
Date and time: 03/11/2010 15:48:20
Backup plan: Backup 03/11/2010 15:42:25
Task: Full backup ('Initial seeding' scheme)
Code: 11,863,304(0xB50508)
Module: 181
Owner: administrator@ALWARCHITECTS
Message:
Task 'Full backup ('Initial seeding' scheme)' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397df5
Fields: $module : E:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 17
Module: 4
LineInfo: ba19e88dc5fea021
Fields: $module : E:\Program Files\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: There is nothing to back up.
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00DA0002+0x00040011

2. Type: Error
Date and time: 03/11/2010 16:51:03
Backup plan: QMS test2
Task: Full backup ('Initial seeding' scheme)
Code: 11,863,304(0xB50508)
Module: 181
Owner: administrator@ALWARCHITECTS
Message:
Task 'Full backup ('Initial seeding' scheme)' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397df5
Fields: $module : E:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 2051
Module: 23
LineInfo: be4a335cc601f5fb
Fields: $module : E:\Program Files\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: Operation has been aborted.
--------------------
Error code: 7
Module: 4
LineInfo: f35f747b3b21fb3d
Fields: function : FindFirstFileW, filename : \\?\UNC\alwserver
Message: Error occurred while opening the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942523
Message: The filename, directory name, or volume label syntax is incorrect
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00DA0002+0x00170803+0x00040007+0x0000FFF0

0 Users found this helpful

Hello Marco!

Thank you for finding time to report about the issue on Forum. I understand your concern, and will do my best to help you.

There are several possible reasons for the issue, so the situation requires investigation. Please send to support directly the Acronis Info: this information will show us the logs of the process, which will help us to localise the issue and find an appropriate solution for it. 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

I have attached the file as per your instructions.

thanks

Anhang Größe
47786-92392.zip 1.31 MB