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Install Error 06442537 when installing management console

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The management console is failing with the Install Error 06442537

Log provided.

Thanks for any help.

Anhang Größe
acronismanagementconsole.msi_.zip 501.01 KB
0 Users found this helpful

Hello Stephen!

Thank you for reporting about the issue and for the MSI log provided! It helped a lot.

The log indicates the following error: 
Attributes of source directory is invalid (0xFFFFFFFF). Error code: 0x3

Usually such error appears when the connection to the installation file location has been interrupted. In order to solve the problem, please move the installation file to any other local dry and try installing once again. It should resolve the problem.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

i'm getting too this error ...

Acronis Backup & Recovery 10 Agent
Code: 0426755
Line tag: 0x760aeb935cda15f7
Message:

Suberror
Code: 0393993
Line tag: 0x1a3b64891ddb5150
Message:

Suberror
Code: 02
Line tag: 0xbd28fdbd64edb8b9
Message: Impossibile trovare il file specificato

Anhang Größe
43858-91723.zip 753.18 KB

I too have this error when Upgrading from Build 11639 to build 12457.

It occurs when updating the Agent.

Code: 06442537
Line tag: 0x394351065f8e4bad
Message: Installation error.

Suberror
Code: 01603
Line tag: 0xbd28fdbd64edb8bc
Message: Fatal error during installation

Anhang Größe
44126-91765.zip 483.04 KB

After looking at the logs I did a clean uninstallation of ABR10 using the Uninstall utility, rebooted and then reinstalled.
This time the installation did not raise the error.

Had similar issues upgrading to 11639 when I was running Windows XP so I shouldn't be surprised similar issues still exist with Win7.

for me the error changed like this:

Acronis Backup & Recovery 10 Agent
Code: 013795853
Line tag: 0x851efe822fcbb5f5
Message:

Suberror
Code: 0589878
Line tag: 0x5e883a7e3ff5d360
Message: Cannot get IDs: error occurred while checking integrity of the task.

Suberror
Code: 0589876
Line tag: 0x5e883a7e3ff5d345
Message: Failed to check task integrity: error occurred while enumerating the task.

Suberror
Code: 0655359
Line tag: 0x9e5d09f7da87d0e
Message: Scheduling error.

Suberror
Code: 01723
Line tag: 0xbd28fdbd64edb8bc
Message: Server RPC troppo impegnato per completare l'operazione

NON RIESCO AD ATTIVARE ACRONIS STARTUP RECOVERY MANAGER

MI RISPONDE:
TAG= 0X2DEF7741238DA4EE
TARGET FILE NOT DEFINED (0X5F0002)
TAG = 0X643C5CF65CB40FBC

AIUTO!!!