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install problem

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hi eveyone
I have server 2008 R2 and I am trying to install Acronis Backup & Recovery Advanced 10. I have a domain installed on this server. And I am trying to install with domain Administrator account. When I try to install it gives me following error;

Code: 06442537
Line tag: 0x394351065f8e4bad
Message: Installation error.

Suberror
Code: 08356355
Line tag: 0x5538f731ab694fa
Message:

Suberror
Code: 01
Line tag: 0x97d9d5799f070997
Message: An error occurs while executing SQL command: CREATE LOGIN [domain\administrator] FROM WINDOWS

Suberror
Code: 08338473
Line tag: 0xc131f5921ff77394
Message: Windows NT user or group 'domain\administrator' not found. Check the name again.

After this error I gave permission for domain administrator the following services;
Log on as a service
Adjust memory quotas for a process and
Replace a process level token user rights.
Backup Operators

But it is same again.Any solution ?

0 Users found this helpful

Hello mesut bozkuÅŸ,

Thank you for using Acronis software.

Please check if you are using the latest available build for installation. The last released build was 13762. You can download the latest build from your account.

If you want to install the product on a Domain Controller, then you should use the Domain Administrator only. Do not try to install with a manual created user. Please use following format: DOMAIN\ADMINISTRATOR.

You will find more information about in this article from our knowledge base.

Please let me know if you have additional questions.

Thank you.