the machine has already been registered
After my NAS device was disconnected for a while, my backups started to fail because the computers couldn't find the NAS anymore (even though it was put back)
To try and fix the issue, i removed the computer from the MMS. Now it won't add it back giving me the error above.
I tried to delete the machine using the scripts provided but of course it doesn't work. The script finds and delete the machine, but i still can't readd it.
Now i have several machine not backed up. It seems that you better not have any kind of failure with acronis or you're good to reinstall everything and recreate the policies from scratch. I have been fighting way too much with all kind of issues. I hope this can be resolved.
Hello QuarkZ,
Thank you for reporting about the issue.
I'm sorry for you had to wait for a reply. Unfortunately Forum is a Community, but not an official support channel, as it doesn't provide us with an ability to respond to all Customers requests on time. So we strongly recommend to contact our technical department directly in case of emergency.
Back to the issue itself: there might be some leftovers in the registry for AMS. Could you please gather Acronis Info, submit a case with the information attached, and let us know its number?
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Thank you!