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I have a WIN2008R2 Server with Acronis Backup & Recovery 10Server for Windows Built 10.0.12705
Every Time i become the error
I look at the FAQ an i find i need a update but the 10.0.12705 ist the newest one.

Typ: Fehler
Datum und Zeit: 16.01.2011 15:56:28
Backup-Plan: Dienstag1
Task: Einfaches Backup
Code: 11.863.304(0xB50508)
Modul: 181
Besitzer: Administrator@STBKARTMANN
Nachricht:
Task 'Einfaches Backup' fehlgeschlagen: 'Öffnen des Verzeichnisses der Metadaten fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 640
Module: 64
LineInfo: a1d3981537c6870c
Felder: IsReturnCode : 1, $module : D:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Nachricht: Öffnen des Verzeichnisses der Metadaten fehlgeschlagen.
--------------------
Fehlercode: 14
Module: 64
LineInfo: 97675718d2b52d17
Felder: path : file:Y:\server\Dienstag\
Nachricht: Öffnen des Backup-Speicherorts fehlgeschlagen.
--------------------
Fehlercode: 7
Module: 4
LineInfo: f35f747b3b21fb3d
Felder: function : FindFirstFileW, filename : \\?\Y:\server\Dienstag\*
Nachricht: Fehler beim Öffnen der Datei.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Felder: code : 2147942403
Nachricht: Das System kann den angegebenen Pfad nicht finden
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x00400280+0x0040000E+0x00040007+0x0000FFF0

What can i do now.

So, 01/16/2011 - 16:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Kommentare: 3268

Hello Gerd!

Welcome to our Forum, we're glad to greet you here. I understand your concern, and will be glad to assist you.

Error "Öffnen des Verzeichnisses der Metadaten fehlgeschlagen." usually appears when Acronis Managed Machine Service is running under Local System account. Please check this possibility, and in case it's so, change the account under which MMS runs as specified here.

Should the issue remain, please gather Acronis Info, submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mo, 01/17/2011 - 17:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Kommentare: 2

Hi Gerd,

are you tying to write your backup on an network share on your NAS?

I just had the same problem writing on a network share redirekted to my Windows 2008 server.

I solved the issue by using an UNC path in my backup job discription instead of the redirected drive letter.

Cheers,
Andreas

Mi, 03/02/2011 - 11:41
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