"Not enough memory" error

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I just did a full backup onto a USB drive. The backup file is about 1.5 TB. The next day I tried to do an incremental backup, and got a "not enough memory" error. The server is running 64-bit Server 2008, with 6 GB of RAM.

What do I do now?

Type: Error
Date and time: 11/14/2010 8:34:36 AM
Backup plan: Backup 11/12/2010 11:53:52 AM
Task: Incremental backup
Code: 66,038(0x101F6)
Module: 1
Message:
Operation with partition '0-0' was terminated.
Details:
Not enough memory.

Error code: 0x70002
Tag: 0x82DB9339B70C3B59
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
Not enough memory.

Error code: 0x70002
Tag: 0x82DB9339B70C3B59
--------------------
Error code: 2
Module: 7
LineInfo: 82db9339b70c3b59
Fields:
Message: Not enough memory
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070002

So, 11/14/2010 - 18:48
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Hello Jesse,

Thank you for posting. I will definitely help you with this issue.

Most likely it occurs because there is simply not enough memory to compare the changes since the last full backup. I can recommend a couple of workarounds to get around this problem:

1. Always create a full backup.

2. Connect the external USB drive to another port USB on the same machine.

3. Connect the external USB drive to another machine and make it a shared network drive so that you can save the incremental backup to it through your network.

4. If it has an esata port, plug it in that way, or the other way around using USB, if it is plugged in as esata.

Please let me know if you have additional questions and kindly let me know the build number just in case.

Thank you.

Mo, 11/15/2010 - 20:10
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Anton wrote:

Most likely it occurs because there is simply not enough memory to compare the changes since the last full backup.

Thanks, Anton. Are you talking about RAM or disk space? How would I figure out how much additional memory would be required?

Anton wrote:

1. Always create a full backup.

The reason we want to use Acronis is that the data is too big to do a full backup every day; we can only do incrementals most of the time.

Anton wrote:

2. Connect the external USB drive to another port USB on the same machine.
3. Connect the external USB drive to another machine and make it a shared network drive so that you can save the incremental backup to it through your network.
4. If it has an esata port, plug it in that way, or the other way around using USB, if it is plugged in as esata.

How would any of these changes solve the "not enough memory" problem?

Is the Acronis software smart enough not to over-buffer when writing to a USB drive? I've seen robocopy use up all 6GB of RAM when trying to copy a large file over a slow (USB) link; using xcopy in unbuffered mode solved that problem.

Di, 12/07/2010 - 19:56
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As far as I can tell, when the software says "not enough memory", what it means is "you need to have free space ON YOUR C DRIVE equivalent to 20% of the size of the data to be backed up, even if you're not backing up to or from your C drive".

Not quite sure why the error message didn't just say that. Maybe this post saves someone the frustration and lost time I experienced.

Mo, 12/20/2010 - 19:20
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