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Not possible to create a backup plan under Acronis B&R 10 on Windows 7 Ultimate RTM

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As soon as I try to create a backup plan I get the following error

11.337.743 Not handled exception

12.451.856 Error while creating registry subkeys

from the log

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Details
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Typ:            Fehler
Datum und Zeit: 08.09.2009 08:46:49
Backup-Plan:    [Keine]
Task:           [Keine]
Code:           11.337.743(0xAD000F)
Modul:          173
Besitzer:       Administrator
Nachricht:     
  Fehler: Nicht behandelte Ausnahme der Routine.
Zusätzliche Info:
--------------------
Fehlercode: 15
Module: 173
LineInfo: c93597b64f4e1c3d
Felder:  $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Nachricht: Fehler: Nicht behandelte Ausnahme der Routine.
--------------------
Fehlercode: 16
Module: 190
LineInfo: 8a55ceee4a565441
Felder:
Nachricht: Fehler beim Erstellen des Registry-Subkeys.
--------------------
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It is a bit frustrating - I now tried to backup my Seven WS using central management, does not work since I canaot add the seven worstation to central management.

I tried to backup locally does not work due to this error

I tried to backup my vista WS to a central storage node with de-duplication enabled which also does not work due to some strange error messages... it seems that this new Acronis Product is a beta or alpha version which was not tested enough. I am now running more then a dozend Acronis licenses but it seems that also support is not available .... or at least not answering alle the postings here....

0 Users found this helpful

This is solved - I am pretty sure that the reason was that I changed the service account used by Acronis service manually. After deinstall/install it works (I have not tried to change the registry permissions also manually which might also work). Since this is explicitly mentioned within the manual this issue is closed.