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Primary File Group is Full

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Hello,
I am trying to add an Agent to a VM Host and the SQL database will not allow it.
I do not know what the password is to admin the SQL2005 server that was installed by the Original Acronis installation, so I can't look at the tables and do any maintenance at this point.

The error I get when attempting to add an agent is:

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Log Entry Details
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Type: Error
Date and time: 1/14/2013 8:47:21 AM
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: USHOUSAP001.seal.ads
Code: 20,250,685(0x135003D)
Module: 309
Owner:
Message:
Command 'Adding machine '10.68.100.152' to the management server' has failed.
Additional info:
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Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : management_server_vs
Message: Command 'Adding machine '10.68.100.152' to the management server' has failed.
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Error code: 7
Module: 157
LineInfo: 1e1b8813456775bb
Fields: $module : management_server_vs
Message: Failed to add machine '553D6FA3-28C5-46D2-9CE3-BA2FB53575C0' to the synchronization database.
--------------------
Error code: 1105
Module: 127
LineInfo: c131f5921ff7735b
Fields: $module : management_server_vs
Message: Could not allocate space for object 'dbo.IncomingCards' in database 'acronis_cms_cards' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x009D0007+0x007F0451

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Can anyone help?

0 Users found this helpful

Hello Walter Coria,

Thank you for posting this issue in our forum. I am happy to assist you.

The reported problem looks like an problem when registering the machine at the Acronis Management Server SQL instance. Please see this article from our knowledge base. I suggest following the cause 2. 

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.