Problems with backup of virtual machines: Error "CreateSnapshot" fails, Reason: Operation timed out...

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I use the actual Version of Acronis B & R Adv. virtual Edition Build 10.0.13.544

When want to backup the virtual machines, on several machines to error comes:

Fehlercode: 64
Module: 83
LineInfo: c7610e0a857bed85
Felder:
Nachricht: Erwarteter Task 'CreateSnapshot' fehlgeschlagen. Ursache: Operation timed out..

There is enaugh Disc-space left on the ESX, to take snapshot. Some other machines with greater vmdk-files are backuped without problems.

Can you give me a hint?

Do, 04/21/2011 - 07:11
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Hello Stefan,

Thank you for your post. I will do my best to help you.

Unfortunately it is not clear why exactly this issue occurs. Please contact our Support team directly with this report taken from the computer where it occurs and we will fix this problem for you.

If you need additional help please let me know.

Thank you.

Do, 04/21/2011 - 10:05
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1 Information 20.04.11 21:00:19 Erfolgreich mit 'VMware ESX 4.1.0 build-260247' verbunden.
2 Fehler 20.04.11 21:00:38 Öffnen der virtuellen Maschine fehlgeschlagen ([ISCSI3-2TB-1] APPVC2/APPVC2.vmx).
Zusätzliche Info:
--------------------
Fehlercode: 103
Module: 83
LineInfo: a859dd78cc91dcf6
Felder:
Nachricht: Öffnen der virtuellen Maschine fehlgeschlagen ([ISCSI3-2TB-1] APPVC2/APPVC2.vmx).
--------------------
Fehlercode: 64
Module: 83
LineInfo: c7610e0a857bed85
Felder:
Nachricht: Erwarteter Task 'CreateSnapshot' fehlgeschlagen. Ursache: Operation timed out..
--------------------
Task 'APPVC2 - Tägliches Backup' ist fehlgeschlagen auf Maschine 'esx03.cts.local-VA'.

Do, 04/21/2011 - 11:29
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Hi,

there is already a solution for the above probelms? I have the same problem after updating to the latest version.

Thanks

Di, 06/07/2011 - 08:45
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