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Raid 0 do no recognize with acronis 10 please help

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Hello

Can you tell me why acronis 10 do not recognize my disk in raid 0, i have make the back-up and the restore on the same computer it's works fine, but in this case acronis do not recognize the disk

I send you my nfo file and screenshot !

Than you

Anhang Größe
info.nfo 3.41 MB
DSC_0006.JPG 2.79 MB
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Hello Steph,

Thank you for posting your question, I will be happy to help. 

Could you please let us know the exact title of your program? According to our database, the license is not registered on our web site. Could you please send me the product key via Private Message? After that I will be able to provide you with an ISO file to create ISOLINUX Bootable Media.

There are two types of Acronis Bootable Media:
- Acronis Bootable Media that you can generate in your Acronis product. This type of media is based on Acronis Loader;
- Acronis Bootable Media that you can download from your account on the Acronis web site (the license should be registered). This type of media is based on ISOLINUX.
ISOLINUX Bootable Media is usually more up to date than the Acronis Loader one. This is due to the fact a new version of Acronis Bootable Media is uploaded to the website more frequently than regular product updates are released.

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.