Recovery after changing keyboard and Mouse

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True image home 2009 is installed on a windows xp pc. The image of drive C was created some time before the keyboard and mouse was replaced by another set. Now, I am not able to restore a directory with the new keyboard and mouse. True Image tells me that it will take into account the new set. But really it does not. For example, the image is not mounted, too.
Is there a way out of this problem? Please, take into account that I am not an expert in this field.
Thanks in advance and best regards,
Uwe

Sa, 01/09/2010 - 18:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Uwe,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.
Could you please provide us with the details of the encountered malfunction? What are the exact operations that you are unable to perform? Why do you think that the issues are related to the keyboard and mouse replacement? Please let us know the exact model of your keyboard and mouse. 
We are looking forward to hearing back from you at your earliest convenience.

If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Do, 01/28/2010 - 08:46
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