Running tasks in AMS

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Hi, We have ABR 10 Advanced Server installed. From management console I can see all severs and backup tasks. For some servers if I go to "tasks" section in AMS I see some LOCAL backup tasks that are marked as running on the some servers, though if I go to "physical machines" section and click "view details" there is no running tasks for this machine ... Also this machine was in a group and had some tasks applyed by policy, then after I moved it to another group but stil some centralized task exist there. How can I put everything in order on some servers?? Please advise, Nico

Di, 08/10/2010 - 15:09
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I did restart all Acronis services on that machine and refresh, synchronize etc.

Di, 08/10/2010 - 15:28
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btw, we have the same problem with some workstations too, they using ABR 10 Adv Workstations ...

Di, 08/10/2010 - 15:31
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Hello Nico,

Thank you for your post. I will do my best to assist you.

This behavior can be caused by the SQL server that keeps track of all the backup policies, it is not updated fast enough.

We do not have any known issues such as this, and the best way to resolve this problem would be to contact our support team. Please include this report from the machine where the Acronis Management Server is installed. It will help us to get to the bottom of this.

If you need additional help or have any other questions, please let me know.

Thank you.

Di, 08/10/2010 - 15:43
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