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Task does not exist

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Hi all,

I have been receiving the following error:
Module: 144
LineInfo: 5ee2c4bb8ba04b9d
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: A task with ID '3466A812-B526-4C78-98BD-D9CEEAD52F56' does not exist.

I have downloaded schedmgr.exe and ran the command 'get list' and it does not return anything:
inst=yes start=yes loc task=0-0 > get list
Id ExecApp ExecCmd
--- ---------------
inst=yes start=yes loc task=0-0 >

I have a daily backup wich runs without error but I would like to remove the above error. (I do not want to delete all with a 'task zap'.)

So my questions are two fold:
1) How do I remove the error?
2) Why don't the current jobs show in the Schedule Manager?

Thanks for any advice

Mark

0 Users found this helpful

Hello Mark,

Thank you for your message. I will definitely help you with resolving this issue.

Is it possible that you have ABR10 Management Console installed on one machine and the agent on another? If this is the case, you will need to run the schedmgr.exe on the computer with the agent. I believe you used this KB article as a reference and if it does not help you could either get back to us with the AcronisInfo report or get in touch with our Support team directly.

Please let me know if you need additional help.

Thank you.